Develop and maintain high-quality documentation, including client-facing materials, internal communications, training manuals, and other ad hoc content as needed.
Monitor and support service setup processes to ensure accurate and timely delivery, while assisting with coordination tasks related to service operations.
Manage recurring meetings by handling scheduling, preparing agendas, recording minutes, and facilitating stakeholder communications, including ad hoc requests.
Provide administrative and coordination support throughout project planning and execution phases, including timeline tracking, documentation preparation, and status reporting.
Collaborate with cross-functional teams to manage project logistics and follow-ups, contributing to various tasks that support smooth day-to-day operations.
Qualifications
Bachelor’s degree in Marketing, Business Administration, Healthcare Administration, or a related discipline.
Minimum 2 years of relevant experience, ideally within healthcare, insurance, or service operations.
Strong written and verbal communication skills, with the ability to create compelling presentations.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with project management tools like Jira; excellent documentation and formatting abilities.
Basic knowledge of healthcare systems, terminology, or operations is a plus.
Proven ability to coordinate effectively and engage stakeholders across functions.
Highly organized with strong attention to detail, time management, and follow-through.
Comfortable working in a fast-paced and dynamic environment.
Core Competencies
Project coordination and management
Strategic thinking and problem-solving
Strong organizational and detail-oriented approach